How to Order
- Add items you wish to purchase to your shopping cart.
*Items in your cart are not reserved for you until you've completed the checkout process. - Click on “Proceed to Checkout” button.
- Log into or sign up for your account.
- Select your shipping method and enter your shipping address.
- Select your payment method & make payment.
- When you've completed the checkout, you will receive an order confirmation email.
- Once your order has been dispatched to the delivery service provider, you will receive another notification email with the tracking number.
Do take time to read through our terms and conditions and FAQ before placing your order.
Your purchase is a tacit agreement to our T&Cs.
Payment Options
We accept payments via:
- Visa, MasterCard and AMEX credit/debit cards
- PayPal
- GrabPay
- Apple Pay
- Google Pay
- PayNow/bank transfer (*SG customers only).
- Orders are only confirmed once payment is completed.
- For PayNow/bank transfer (*SG customers only), orders will be cancelled if payment is not received after 24 hours.
Order Status
After you've placed your order, we will send you a series of emails.
Wondering what your order status mean? Check out the table below:
| Order Status | What it means |
| Awaiting Payment | Your order requires payment within 24 hours to be completed. Orders will be cancelled if payment is not received after 24 hours. |
| Awaiting Fulfillment | Your order and payment have been received successfully. We will prepare your order to be dispatched within 2 working days. |
| Awaiting Shipment | Your order and payment for the backorder have been received successfully. Your order will be dispatched within 2 working days upon the arrival of the backorder. The backorder status and estimated arrival date will be updated on the respective product page. |
| Shipped | Your order has been dispatched to the delivery service provider. You will receive a tracking number for your selected shipping method |